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A knowledge of the approach underlying Operations Research, and the analytical techniques and tools available to support process analysis and improvement and decision making, and when and how they should be applied, can lead to significantly improved processes and decisions.

Having earned a B.Sc. in Engineering Science and an M.Sc. in Quantitative Business Analysis from The Pennsylvania State University, having earned a Ph.D. in Operations Research from Yale University, and having taught related subjects at the university level and used them in industry, Phil is skilled at helping organizations improve processes and make better decisions using:

In addition to teaching operations research, some of the areas to which Phil has applied it include: