PHIL'S WORK
Phil's work focuses on helping healthcare organizations:
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Understand and address the consequences of variability in the demand for and supply of services
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Make decisions involving large numbers of alternatives whose costs and benefits needed to be determined, where there is a possibility of negative consequences, and where data may be hard-to-access
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Distribute, where appropriate, complex and important decision making to non-managerial personnel by developing systems to support their decision making
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Improve their performance